Module 1 – Business Process Architecture

Step 1 – Strategize:

Determine your process goals and take the four step approach to business process modeling to support those business goals.
Learn how to

1. Establish current state process library
2. Establish standards for business process modeling
3. Manage change through business & technology initiatives
4. Establish Governance to enable sustainability

Step 2 – Plan:

Learn how to implement your business process management strategy.

• Create a statement of work including scoping
• Establish a work breakdown structure
• Manage your stakeholders
• Establish a communications plan
• Conduct project control and status reporting

Step 3 – Model:

Understand modeling techniques.
Learn the meaning of:

• Value Chains
• Functional Views
• Horizontal versus Vertical
• End to End
• Common Mistakes,o business versus system
o process versus function

Step 4 – Manage:

Ensure integrity of the projects you implement through:

• Change Management
• Change Control
• Document Lifecycle

Module 2 – Library Management

Learn how to manage your business process library

  • Setting up your library
  • Folder Structure
  • Ownership
  • Check in Check out procedures

Module 3 – Business Process Modeling Standards

Learn Documentation Standards

  • States Current and Future
  • Headers/ Footers
  • Version Control
  • Sign offs

Learn Symbols

  • Process / Sub Process / Activity/ Sub Activity
  • On / Off Page Connectors
  • Flow
  • Nomenclature

Module 4 – Business Process Modeling

Learn about Process Decomposition

  • Level 1 – Functional Overview
  • Level 2 – Process Group Overview
  • Level 3 – Cross Functional Workflow
  • Level 4 – Procedures
  • Business Process Narratives
  • Business Process RACI

Module 5 – Business Process Governance

Understand the Governance Model

  • Compliance
  • Suppliers and Customers
  • Process Ownership
  • Process Quality
  • Manage Change
  • Roles & Responsibilities
  • Operational Capability